Privacy and Cookie Policy

Toy Fiesta is committed to protecting and respecting your privacy.

About this Privacy Policy

This Privacy Policy is intended to inform you of our practices regarding the collection, use and disclosure of any information we collect from or about you, whether through the Toy Fiesta web-site or by any other method.

By visiting and/or becoming a member of  Toy Fiesta web-site you expressly consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, which forms part of the Terms and Conditions of Use of our web-site.

 

What information we collect, and how we collect it

Personal information 
We collect personal information about you that you submit to us voluntarily through our web-site or otherwise, for example when you apply to become a member, when you make a purchase, when you update your ‘My Account’ details, when you fill in a form on our web-site or send us an email or letter, and when you enter a promotion or competition. This personal information may include (but is not limited to) your name, your email address, your postal and billing addresses, your telephone number(s) and your payment information, which may include credit card details.

We may also request further optional information such as your date or year of birth, your children names and dates of birth, your gender and/or other demographic information and your personal preferences. We may also collect personal information about you which you submit voluntarily by posting a comment on our blog or on our Facebook page. We advise you to limit the personal information that you publish in this way, since we cannot control any third party collection or use of any such information.

We may also collect personal information about you through third parties, for example if we purchase access to a database to which you have provided your personal information and consented to its disclosure.

Non-personal information 
We may collect non-personal information relating to your use of our web-site. This might include (but is not limited to) your IP address, browser type and operating system. We may also use tracking technology (including cookies) to collect information about the date and time of your visit to our web-site and details of which pages you viewed.

Cookies are small pieces of information that a web-site sends to your computer’s hard drive while you are viewing a web-site. Cookies do not identify you personally, but identify your web browser. Cookies help us by providing information about how our web-site is used. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Most web browsers are set to accept cookies. You can disable cookies using your web browser’s help files, but this may affect the functionality of our web-site and your ability to use our services.

Why we collect information, and how we use it

We collect your personal information for the primary purpose of facilitating your use of our web-site, including your purchase of products. We use your personal information in a number of ways for this primary purpose, including (but not limited to) providing you with access to our web-site, contacting you with details of our sales, processing any purchases you make and administering our dealings with you.

We also collect your personal and non-personal information in order to improve Toy Fiesta by developing processes, products and services to better meet your needs. This might include de-personalising your personal information (to create anonymous information) and aggregating it along with your non-personal information for the purpose of statistical analysis. We reserve the right to use and disclose such aggregated information as we see fit, including for marketing, advertising or research purposes.

We reserve the right to use your personal information to investigate any suspected breach of any of our Terms and Conditions or if we suspect that you are or have been engaged in any unlawful activity.

 

Disclosure of your information

We do not sell, rent, barter, trade or share your personal information with third parties for their advertising or direct marketing purposes.

We may disclose your personal information in the following circumstances:
We may provide your personal information to third party service providers who perform functions for us or provide services to us, for example processing credit card transactions, sending emails, notifying you about tracking your parcels, marketing or analysing data. In such cases, we take steps to ensure that our service providers do not use any personal information disclosed to them except for the purposes of providing the requested service to us.

We may disclose your personal information to the police or any relevant authority or enforcement body (including your internet service provider) if we suspect you are in breach of our Terms and Conditions of Use or that you are or have been engaged in any unlawful activity and we reasonably believe this disclosure is necessary, or if required to do so by law. We may disclose your personal information as part of a sale or proposed sale of our business.

 

Third parties

Our web-site may contain links to third party web-sites, including Facebook and other social media web-sites.
We are not responsible for the privacy practices of other web-sites and this Privacy Policy does not apply to any third party web-sites.

 

Security

We employ appropriate electronic and procedural measures to protect personal information from unauthorized access, use or disclosure. When you purchase from Toy Fiesta, your financial details are passed through a secure server using the latest industry standard - up to 256-bit SSL (secure sockets layer) encryption technology. Access to your personal information is limited to employees we believe reasonably need to use that information in order to perform their roles in providing or developing our services.

You acknowledge that despite our best efforts the security of online transactions and communications sent by electronic means or by post cannot be guaranteed.

 

Opting out

You may opt out of receiving promotional communications from us at any time. Each time you receive a promotional communication, it will include instructions about how to unsubscribe from future promotional communications.

Alternatively you can contact us directly at admin@toyfiesta.com.au. Even if you opt out of receiving promotional communications, you may still receive communications from us, for example administrative communications related to a purchase you make, or service announcements.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by updating this page. Continued use of our web-site following such changes indicates your agreement to be bound by the updated Privacy Policy.

Contacting us and updating personal information

You may view and update your personal information at any time in the “My Account” section of our web-site.
If you wish to cancel your membership and remove your personal information from our database, or if you have any questions or concerns about your privacy, you can contact us by email at admin@toyfiesta.com.au

 

Company details

eMarketing Solutions Pty Ltd
ABN 99 120 014 174
Terrigal NSW 2260 
Australia

Telephone +61 (0) 403 829 080

Click here to contact us.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEYStores randomly generated key used to prevent forged requests.
PHPSESSIDYour session ID on the server.
GUEST-VIEWAllows guests to view and edit their orders.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history, if you have asked for this.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSIDFacilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGEFacilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATIONFacilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUTFacilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDSFacilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSIONFacilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARYFacilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSIONFacilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGEFacilitates translation of content to other languages.

Last update 30 May 2018